We ship our products worldwide and all packages are shipped with utmost discretion. Depending on which products ordered and your location we ship from Asia or Europe. Due to the time and effort we put into our packing and shipping we have a VERY high delivery success rate. We also have up to date inside knowledge as to how and what customs are looking for in packages from abroad and use this information so that you, the customer, get what you order every time. Products are packed and if necessary repacked with utmost care and precaution, the purpose is to minimize shipment volume and use utmost discretion.
Our organization name or anything else that would imply pharmaceutical contents of the package are never used in our shipments. The size of our packages are never larger than what would cause unnecessary suspicion. If the order is too large to fit one of these packages, the order will automatically be divided into two or more packages (always included in the standard charge).
IF YOU WANT YOUR ORDER SENT IN ORIGINAL PACKAGING THEN LET US KNOW BEFORE WE SHIP BUT IF PACKAGE OPENED BY CUSTOMS IT WILL BE SEIZED, WITH OUR DISCREET PACKING METHOD THEN IS VERY UNLIKELY FOR IT TO BE SEIZED.
 Standard Airmail: Unregistered airmail no signature required on delivery.
 Registered Airmail: Registered Airmail a signature is required on delivery.
Your order will normally be posted within 12 hours of it being paid for. The order will be hidden and sent in plain packaging with no mention of steroids anywhere. If the order is large, it will be broken down into smaller packages and sent on seperate days. Unregistered airmail means you can use a false name for receiver as package needs no signature and should be left if no one in and also is the least suspicious way of us sending as Customs take less interest in anything sent unregistered airmail.
We will not be responsible for unregistered post being lost in transit because we have no way of tracking it. Any re shipment would only be offered on production of proof from the customer, that a package has been seized. Orders can be shipped by registered and non registered.
We normally send your order hidden in discreet packages, you can choose your preferred posting method. You or someone will normally need to sign for your package on arrival. If your local postal carrier is unable to deliver your package to the shipping address given (because there is no one there who is able to sign for the registered parcel) you will normally get a note by the postal carrier of where you can collect it from and you may need to contact your postal carrier to arrange a pick up time.
If you do not contact your postal carrier (eg USPS in USA) the carrier may send the parcel back to the country of origin. The parcel will not be returned to us as we do not include a valid return address (for security reasons).
In such cases, the parcel and its contents will be lost and we will not re ship a second time. If the package is stopped by your Customs (and you will receive a note from them if they do seize the package) we shall ship a second time but you must supply a clean, uncompromised alternate name and address.
We offer re ships for 50% of original order price on production of a valid Customs letter. All registered packages are extremely small and non descript. Any re shipment would only be offered on production of proof from the customer, that a package has been seized. An example of proof would be a copy of a notice issued by a Customs authority.
Your order will be shipped normally within 12 hours after being paid for but we try to ship to you as quick as possible every time.
Shipping to Mainland Europe and the UK usually takes 7-15 days and to Canada and the United States 10-21 days.
It is unusual for an order to take longer than this but it sometimes happens. Once the order is sent we have no control over postal delays, public holidays or any other delays the postal service make so please dont contact us asking where it is until at least 20 BUSINESS days have passed. Business days are Mon to Fri only.
Your order is confiscated or seized by customs?
In this case we offer reshipping your order one more time free of charge under these conditions: